14.ANNA - Crew Neck cardigan

SIZE	S	M	L	XL
Body length	54 CM	56 CM	58 CM	60 CM
Chest wide	47 CM	50 CM	53 CM	56 CM
Sleeve length	58 CM	59 CM	60 CM	61 CM
Front neck drop	9.5 CM	10 CM	10.5 CM	11 CM

 

CARE INSTRUCTIONS

Our knitwear is crafted with care — and it deserves the same from you. To preserve its softness, natural sheen, and shape, please follow these care guidelines:

• Hand wash only in cool water using a mild detergent made for delicate fabrics.

• Avoid regular or harsh detergents that may damage natural fibers.

• Gently submerge and swirl the knitwear — do not wring, scrub, or twist.

• Rinse thoroughly, changing the water until it runs clear.

• To remove excess water, press the garment gently between clean towels. Never twist or wring.

• Lay flat to dry on a clean towel. Reshape the garment while damp.

• Keep away from direct heat or sunlight.

• Avoid hanging, as this may stretch the fabric.

With a little love, your knitwear will stay beautiful for seasons to come.

REPAIR SERVICE

We believe in longevity. If your knitwear needs a little mending, we’re happy to help.
Repairs are handled at our studio—please email customer service with the subject line “REPAIR SERVICE.”
Note: This service is currently available only in Thailand.

Payment, Shipping & Returns

Payment

Shop with confidence — all payments are securely processed via Stripe, ensuring your information stays safe and protected.

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Shipping & Delivery

Thailand & Denmark
Enjoy free shipping through local delivery services. Orders typically arrive within 3–5 business days.

Worldwide
We ship internationally with DHL Express at a flat rate of €19, with delivery in approximately 5–7 business days.

Orders Over €299
Enjoy free worldwide shipping via DHL Express on all orders over €299. This will be automatically applied at checkout.

Shipping Locations
We ship from both Bangkok, Thailand, and Copenhagen, Denmark, depending on item availability. Some pieces may be sent directly from our Bangkok studio to ensure timely delivery.

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Order Processing

Orders are processed and dispatched within 2–3 business days.
Once shipped, you’ll receive a confirmation email with your tracking number so you can follow your order every step of the way.

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Customs & Import Fees

If you're ordering from outside Thailand or Denmark, please note that import taxes or customs fees may apply.
Occasionally, customs inspections can cause delays — we appreciate your patience.

Once your order has been shipped, we are not liable for any delays or lost packages during transit — but we’re always happy to assist in tracking and resolving any issues that may arise.

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Returns & Exchanges

Thailand & Denmark
We accept returns within 14 days of delivery.

To qualify for a return:

• Items must be unused, in original condition, and in their original packaging.

• Please email hello@knitpartners.com with your order number and reason for return within the 14-days.

• Use a tracked and signed-for service for your return — customers are responsible for return shipping and any related customs fees.

Refunds
A €10 processing fee will be deducted to cover Stripe's non-refundable transaction charges.
Refunds are processed within 10–15 business days to your original payment method.

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International Orders (Outside Thailand & Denmark)

All international sales are final due to shipping and customs policies.

However, if you receive a damaged or defective item, please email us — we’ll gladly arrange a replacement or exchange to make things right.

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Need Help?

For any questions about sizing, shipping, or anything else, reach out to us at:
hello@knitpartners.com
We’re always happy to help!