Privacy Policy
Last updated: November 10, 2025
Knit Partners (“we,” “us,” “our”) operates this website and online store (the “Services”) to provide you with a curated shopping experience.
Our store is powered by Shopify, which enables us to deliver our Services securely and efficiently.
This Privacy Policy explains how we collect, use, and share your personal information when you visit, make a purchase, or interact with our Services.
By using the Services, you agree to the terms described below.
1. information we collect
We collect personal information that can identify you directly or indirectly, including:
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contact information — name, email, phone number, billing and shipping addresses.
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payment details — credit/debit card information, payment confirmations, and transaction history.
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account information — login credentials, preferences, and settings.
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order and browsing data — products viewed, added to cart, purchased, returned, or exchanged.
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device and usage data — IP address, browser type, device identifiers, and interaction patterns.
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communications — details from your messages, inquiries, or reviews.
2. how we collect information
We may collect your information:
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directly from you when you make a purchase, create an account, or contact us.
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automatically through cookies or analytics tools when you browse our website.
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from service providers and partners (e.g., Shopify, shipping or payment processors).
3. how we use your information
We use your personal information to:
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provide and improve the Services – process orders, handle shipping, manage your account, and customize your shopping experience.
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communicate with you – send updates about your orders or customer support messages.
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marketing and promotions – send newsletters, special offers, and personalized ads (you may opt out anytime).
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security and fraud prevention – detect and prevent fraudulent or illegal activity.
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legal obligations – comply with applicable laws and enforce our Terms.
4. how we share your information
We may share information with:
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Shopify to process your orders and store your data securely.
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vendors and service providers that help operate our business (e.g., shipping, payments, IT).
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marketing partners who display personalized advertising (subject to your opt-out rights).
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legal and regulatory authorities, when required by law.
We do not sell your personal information.
5. shopify and data processing
Our website is hosted on Shopify, which collects and processes data to operate the platform.
To learn how Shopify manages your personal information, visit:
👉 Shopify Privacy Policy
If you wish to exercise your privacy rights related to Shopify data, please visit:
👉 Shopify Privacy Portal
6. your rights
Depending on your location, you may have the right to:
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access or request a copy of your data.
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request correction or deletion of your personal data.
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withdraw consent or opt out of marketing communications.
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object to or restrict processing in certain cases.
To exercise these rights, contact us at knitpartners@gmail.com.
We may need to verify your identity before fulfilling your request.
7. data security & retention
We take reasonable technical and organizational measures to protect your information.
However, no system is completely secure. Please protect your account credentials.
We retain your data only as long as necessary for the purposes described above or as required by law.
8. children’s privacy
Our Services are not directed to children under the age of majority.
We do not knowingly collect or sell personal data of individuals under 16.
9. international transfers
Your information may be transferred or stored outside your home country.
If data is transferred outside the EU/UK, we rely on approved safeguards such as Standard Contractual Clauses.
10. updates to this policy
We may update this Privacy Policy periodically.
Updates will be posted on this page with a new “Last updated” date.
11. contact us
If you have any questions or wish to exercise your data rights, please contact: knitpartners@gmail.com