Overview
By visiting or purchasing from our website, you agree to these Terms of Service (“Terms”) and our Privacy Policy ([link]).
Our store is powered by Shopify, but all sales and customer relationships are directly with Knit Partners.

access & account

• You confirm that you are of legal age in your country or region.

• All information you provide must be accurate and up to date.

• You are responsible for keeping your login details secure and may not share or transfer your account.

our products

• Product colors and details may vary slightly from what you see on screen.

• Descriptions, prices, and availability may change without notice.

• We may limit quantities or discontinue items at any time.

orders

• Your order is an offer to purchase and becomes final once accepted and paid.

• If we need to cancel or modify an order, we’ll notify you via the contact details provided.

• Returns and exchanges follow our Refund Policy ([link]).

• Purchases must be for personal use only, not resale or export.

prices & billing

• Prices and promotions can change without notice.

• Taxes, shipping, and customs fees (if applicable) are not included unless stated.

• You agree to keep your billing details and payment info accurate and current.

shipping & delivery

• Delivery times are estimates and not guaranteed.

• Once the order is handed to the carrier, risk of loss passes to you.

• We’re not responsible for delays caused by couriers, customs, or unforeseen events.

intellectual property

• All content, designs, images, and trademarks on this website belong to Knit Partners or its licensors.

• You may not copy, reuse, or distribute any materials without written permission.

third-party tools & links

• Some tools or links are provided “as is” without warranties.

• We’re not responsible for external sites, their content, or their privacy practices.

relationship with shopify

• The site is powered by Shopify, but Shopify is not a party to any sales or transactions between you and Knit Partners.

privacy

• Personal data is handled according to our Privacy Policy ([link]) and may also be processed under Shopify’s Privacy Policy.

feedback & reviews

• By submitting feedback or content, you grant us the right to use it for marketing or improvement purposes.

• You must own your content and ensure it doesn’t violate others’ rights.

errors & updates

• We may correct product or pricing errors at any time and cancel affected orders if necessary.

prohibited uses

• You must not use the site for illegal, abusive, fraudulent, or harmful purposes.

• We may suspend or terminate access if misuse is detected.

termination

• We may end your access to the Services at any time.

• You remain responsible for payments due before termination.

disclaimer of warranties

• The Services and products are provided “as is” and “as available,” without guarantees of accuracy or uninterrupted use.

limitation of liability

• Knit Partners is not liable for indirect, incidental, or consequential damages such as lost profits, data, or savings.

indemnification

• You agree to hold Knit Partners harmless from any claims resulting from your misuse or violation of these Terms.

severability & entire agreement

• If any part of these Terms is invalid, the rest remains in effect.

• These Terms and our policies form the entire agreement between you and us.

governing law

• These Terms are governed by the laws of Thailand.

changes to these terms

• We may update these Terms occasionally.

• Continued use of our website after changes means you accept the updated version.

contact
Questions? Email us at studio@knitpartners.com