TR-001
GIZA COTTON ( ITALY)
Giza Cotton: The Queen of Egyptian Cottons
Giza cotton is a rare and precious fiber — often called the queen of Egyptian cottons. With the world’s finest micronaire (2.8), it offers exceptional strength, natural shine, and a remarkable softness.
Grown in limited quantities and requiring careful cultivation, its high production cost helps preserve its exclusivity. Giza is not just cotton — it’s a material of enduring elegance and quality.
Size Fit
Our yarns are limited-stock items, available in small quantities. We've carefully selected high-quality yarns for you.
Care and Repair Service
CARE INSTRUCTIONS
Our knitwear is crafted with care — and it deserves the same from you. To preserve its softness, natural sheen, and shape, please follow these care guidelines:
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Hand wash only in cool water using a mild detergent made for delicate fabrics.
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Avoid regular or harsh detergents that may damage natural fibers.
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Gently submerge and swirl the knitwear — do not wring, scrub, or twist.
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Rinse thoroughly, changing the water until it runs clear.
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To remove excess water, press the garment gently between clean towels. Never twist or wring.
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Lay flat to dry on a clean towel. Reshape the garment while damp.
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Keep away from direct heat or sunlight.
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Avoid hanging, as this may stretch the fabric.
With a little love, your knitwear will stay beautiful for seasons to come.
REPAIR SERVICE
We believe in longevity. If your knitwear needs a little mending, we’re happy to help.
Repairs are handled at our studio—please email customer service with the subject line “REPAIR SERVICE.”
Note: This service is currently available only in Thailand.
Delivery and Returns
Payment, Shipping & Returns
Payment
Shop with confidence — all payments are securely processed via Stripe, ensuring your information stays safe and protected.
Shipping & Delivery
Thailand & Denmark
Enjoy free shipping through local delivery services. Orders typically arrive within 3–5 business days.
Worldwide
We ship internationally with DHL Express at a flat rate of €19, with delivery in approximately 5–7 business days.
Orders Over €299
Enjoy free worldwide shipping via DHL Express on all orders over €299. This will be automatically applied at checkout.
Shipping Locations
We ship from both Bangkok, Thailand, and Copenhagen, Denmark, depending on item availability. Some pieces may be sent directly from our Bangkok studio to ensure timely delivery.
Order Processing
Orders are processed and dispatched within 2–3 business days.
Once shipped, you’ll receive a confirmation email with your tracking number so you can follow your order every step of the way.
Customs & Import Fees
If you're ordering from outside Thailand or the EU, please note that import taxes or customs fees may apply.
Occasionally, customs inspections can cause delays — we appreciate your patience.
Once your order has been shipped, we are not liable for any delays or lost packages during transit — but we’re always happy to assist in tracking and resolving any issues that may arise.
Returns & Exchanges
Thailand & Denmark
We accept returns within 14 days of delivery.
To qualify for a return:
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Items must be unused, in original condition, and in their original packaging.
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Please email hello@knitpartners.com with your order number and reason for return within the 14-days.
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Use a tracked and signed-for service for your return — customers are responsible for return shipping and any related customs fees.
Refunds
A €10 processing fee will be deducted to cover Stripe's non-refundable transaction charges.
Refunds are processed within 10–15 business days to your original payment method.
International Orders (Outside Thailand & Denmark)
All international sales are final due to shipping and customs policies.
However, if you receive a damaged or defective item, please email us — we’ll gladly arrange a replacement or exchange to make things right.
Need Help?
For any questions about sizing, shipping, or anything else, reach out to us at:
hello@knitpartners.com
We’re always happy to help!
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